THE EXPERIENCE
What can I expect from Van Gogh: The Immersive Experience?
Discover a new way to enjoy the works of Vincent van Gogh and immerse yourself in the artist's masterpieces at this 360-degree, digital show. Expect digital displays, sound effects, projection mapping and much more!
Where is the experience located?
The venue will be at 808 N Ruby Street, Spokane, WA.
Does the exhibition take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
The visit will take around 60 to 75 minutes.
Will there be strobe lights?
No.
Will food and beverage be available on site for purchase?
You can find soft drinks, water, and grab-n-go snack items to buy on site.
Will there be merchandise for sale?
Yes, there will be an opportunity to buy exclusive merchandise at the experience.
Is there air conditioning?
Yes! Come escape the heat and experience the magic of Immersive Art.
ACCESS
Is this a kid-friendly environment?
This event is recommended for all ages.
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 20 minutes.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following times slots.
What are the prohibited items at the experience?
Flash photography, alcohol, anything which may disturb the other patrons.
Can I smoke or vape?
No, smoke or vaping is not permitted.
Is alcohol permitted at the experience?
No, alcohol is not permitted.
Will restrooms be available on site?
Yes, you can find spotless restrooms that are cleaned regularly on-site.
What do I do if I have any questions about accessibility / special accommodations?
The Van Gogh exhibition is accessible to wheelchairs and strollers. Please contact us and we will advise on how we can best assist you.
Is parking available?
There will be free parking available.
Is the experience accessible for deaf/visually impaired people?
Deaf people will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people.
TICKETS
What are the official sellers for this experience?
Official tickets for Van Gogh: The Immersive Experience in Spokane can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
What are the different ticket options and prices?
Tickets are sold per person. There are two ticket types:
- Standard Access - includes entry to the exhibition
- * Adult (ages 13+)
- Child (4 to 12)
- Family Bundle (min. 4 people, of which max. 2 adults)
- Senior (65+), Student (13 to 26), or Military
- Group Bundle (min. 8 people) - enjoy a 10% discount on the ticket price * VIP Access - Includes entry to the exhibition, entry to the VR experience* with skip-the-line, and a poster of your choice.
- * VIP Adult
- VIP Child (4 to 12)
Ticket prices will start at $29.90 for adults and $17.90 for children.
Free entry for children under 4 years old.
*For Standard Access only ticket holders, entry to the VR experience can be purchased separately on-site.
Can I purchase VR tickets?
Yes, any attendee can purchase tickets for the VR experience on-site, but only VIP tickets will benefit from priority access to it.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out with at least 48h. Please contact us for more information. Make sure to include your ticket order number.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.
What is your refund policy?
Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I make a group booking or book a private event?
We offer special pricing for schools, educational groups (10+ people) and large groups (25+ people). We also offer private bookings. Please reserve your tickets here.
For groups with fewer than 25 people seeking regular tickets (not private), please purchase tickets directly on Fever.
Can I purchase a ticket at the door?
It is recommended that you buy tickets in advance, tickets onsite will be dependent on capacity and availability.
I can't find the tickets, what should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
MISCELLANEOUS
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Could I be a Van Gogh: The Immersive Experience influencer?
We are looking for unique, creative and passionate ambassadors who are willing to share their experience at Van Gogh: The Immersive Experience. Please fill out this form.
What should I wear to Van Gogh: The Immersive Experience?
Since the experience typically lasts around one hour we recommend comfortable shoes, there is however no dress code - whatever makes you feel comfortable to ensure that you can fully enjoy the experience!
Large Groups
Do you offer a group discount?
For groups under 25 people, you can buy your tickets directly through the main page (select the “Group Bundle” option when choosing your ticket type). For special requests or groups over 25, please fill the groups form.
Is there a minimum of attendees for the booking?
Yes, there is a minimum of 25 attendees for large group bookings
Schools
Do you offer school discounts?
We offer school discounts. Also you can also book for free one teacher every 10 students.
Is there a minimum of attendees for the booking?
Yes, there is a minimum of 10 attendees for school bookings
360°
10,000 sq ft
VIRTUAL
School visits and Educational groups
Large Groups
Private and Corporate events
